Changelog
What’s new in Chat.
New features and fixes in Chat, version by version.
CSAT as an average score
- The Qualtrics trend block can show CSAT as the average score instead of the % of satisfied customers.
- Qualtrics theme analysis no longer fails on large sets of answers ("Unexpected end of JSON input").
Flows finish even when a block takes long
- A Flow whose blocks take long, such as a Qualtrics export with theme analysis, no longer stays stuck on "running": Henkan picks it up again within a minute, keeps the blocks already finished and runs the rest.
- In the Qualtrics trend and open-text theme blocks, you can enter several questions separated by commas: one trend per question, and themes across all the text answers.
- Qualtrics theme analysis is faster, so theme blocks finish within a Flow.
- Long answers such as "write the complete analysis" no longer end empty: when Henkan runs out of room before writing, it tries again with more room, and otherwise says so.
See answers working in the background, and get help with hard questions
- In the conversation list, a spinner shows an answer still being written in another conversation, then a dot until you open it (red if it did not finish). After 20 seconds, the line under an answer reminds you that you can leave the page.
- When an answer that used your tools still cannot finish, Henkan says the request is too complex for now and offers to put you in touch with the Henkan team, who receive your question to find a solution with you.
Answers finish even when you leave
- Long answers no longer stop when you open another conversation or close the page: Henkan finishes them in the background and picks them up again from their last step if needed. Come back to read the answer, or follow it live, with Stop still available.
New phone design and voice
- While an answer is being written, a small line under it now says what Henkan is doing (running a report, writing the answer) with a timer, so you never wait with nothing on screen.
- Henkan Chat on phones has a new, cleaner design: a greeting in the middle of a new chat with starter suggestions, answers that read like a page with tables and charts in cards, and a sidebar with search, recent chats, the docs and your account.
- On phones, talk to Henkan: dictate a question with the microphone, or open voice mode to ask out loud and hear the start of each answer read aloud.
- On phones, the message box can now attach a photo or a text file and choose which tools Henkan may use. Each answer can also be read aloud.
Free plan
- New Free plan, set by Henkan: 25 requests a month and up to 2 tools, with chat, sharing and unlimited colleagues. Flows and MCP access show a calm "talk to Henkan" note instead. Moving to Free never deletes your tools, Flows or authorised apps: they work again after a plan change.
Lower AI cost per answer
- Answers reuse more of what the AI already read: the list of tools Henkan can use stays the same while it works on an answer and from one question to the next, and long conversations are shortened in batches instead of a little at every question. Same answers, lower cost.
Clearer waiting card, easier tables and charts
- Owner and member roles are now decided by Henkan in Henkan Account for every organisation (clients, Henkan & Partners, Acme demo). Henkan Chat shows your role with "Role managed by Henkan" and picks up a change within two minutes, without signing out.
- The Kameleoon connection help now points to the right place for your API credentials (profile icon › My profile › See my API credentials).
- Documentation is easier to read: screenshots open full size in the page, code blocks have a Copy button, "On this page" follows where you are, and every page was rewritten to be shorter and clearer.
- On a new chat, your question and the progress card now appear the moment you press Enter, instead of an empty screen for a second.
- The card while Henkan works is easier to spot: "Henkan is analysing your data…", a minutes:seconds timer, a moving bar, and each step in plain words (for example "Finding your GA4 property", "Running the report", "Reading the test results").
- Tables in answers: select a column title to sort, changes are shown as green or red pills only when that is safe to read (grey for metrics where lower is better), share columns get small bars, and the total row is in bold.
- Charts in answers: lighter grid, thicker lines, the last value written at the end of each line, a Line / Bars switch, a PNG download, and a source line under charts and tables when Henkan knows where the numbers come from.
- On a phone, Henkan Chat is now a simple chat, like a messaging app: Henkan greets you with three short suggestions, answers in bubbles (tables and charts in their own bubble), and shows typing dots with one line saying what it is reading.
- On a phone, the arrow at the top left opens your chats, with search, a new-chat button, the questions left on your plan, and the workspace switcher (sign out is there too).
- Adding a second account to a tool (for example another Google account for GA4) is now right on the tool's first screen: an Accounts block lists your connected accounts with an "Add another account" button, and your current account stays connected.
- On a phone, sign in with one "Continue with Google" button ("Use email instead" opens the email form). Connectors, Flows and settings pages say "Available on desktop". Nothing changes on a computer.
- On a phone, the chat feels more like a messaging app: the chat list slides in and out (or swipe from the left edge), the workspace panel slides up and can be swiped down, buttons react to your finger, and the keyboard stays open after you send.
- On a phone, the chat only follows a new answer while you are at the bottom; scroll up to read in peace and tap the round arrow to jump back to the latest message. Return now adds a line, the round arrow sends.
- On a phone, charts in answers match the new design: violet bars for this period, light violet for the one before, every day labelled, and tap a bar to see its values. Tables lose their pills for plain green and red figures, and a wide table shows a soft shadow where it continues.
- On a phone, turning the screen sideways keeps the phone layout, the email sign-in has a Back button, and the bubbles, list rows and spacing were aligned with the approved design.
Clearer Google sign-in errors
- If the Google Analytics or Search Console permission is left unticked on Google's sign-in screen, the connection now says so and which box to tick, instead of failing later with a permission error.
- Lighter, cheaper requests (fewer tool definitions, prompt caching, trimmed old tool results) are now used in every workspace.
Plan next to your name
- Henkan consultants who are a client's referents in Henkan Account are now owners of that client's organisation in Chat (they can switch to it from the logo menu), and leave it when they stop being referents.
- The plan pill (Pro, Max, Ultimate) now sits right after your name in the account row at the bottom of the sidebar, instead of on its own line above the request meter. Hover it to read the plan in full; a long name is shortened so the pill always stays on the same line.
Long answers never look frozen
- Fixed usage analytics loading twice on some pages.
- New blog at /blog: product news, guides and Flows, with a first article on what Chat does today. The home page has a Blog link in its top bar.
- While Henkan works, a card shows each step live with a timer. After 20 seconds it says big analyses take under a minute; after a minute, that you can leave the page and come back, with a Stop button; if a tool stops answering for 45 seconds, it says which one is slow and offers Keep waiting or Stop.
- When an answer finishes while you are in another tab, the tab title shows "✓ Answer ready".
- Conversation titles no longer start with "Titre :" or "Title:", and are written more reliably.
- Added a cookie consent banner and privacy-friendly usage analytics (only with your consent).
Latest Claude models
- Conversations are never left "Untitled": if the title can't be written, the start of the first question is used.
- Fixed: an answer could show only its first words after a reload when it finished very quickly.
- Kameleoon: the official MCP method shows "Coming soon". Kameleoon's MCP sign-in only works with desktop apps for now; the Automation API method works as before.
- Answers now use Claude Sonnet 5.5 and conversation titles Claude Haiku 5.5, the latest models, when Henkan's own Anthropic connection is available.
AI usage in Henkan Account
- Henkan admins: every AI call Chat makes (answers, Flows, titles, tool summaries, Qualtrics themes) is now reported to Henkan Account, which shows the cost of AI per client, per application and per model. Only the model, the token counts and the workspace are sent, never questions or answers.
Clearer MCP access page
- MCP access: connecting an AI app and the apps already connected now sit side by side at the top, with the three steps in one row; the activity list is simpler, with clear filters (app, errors, denied) and plain action names.
Plans, POC checklist and Can act badge
- New loading screens: Henkan Chat now opens straight onto its own frame (sidebar with your organisation, top bar, grey placeholders and a thin progress line) instead of a plain loading page, and the first time you open it after signing in, the Chat monkey greets you for a moment before the app fades in.
- Henkan admins: the Users and AI costs pages moved to Henkan Account; Chat no longer has admin pages.
- The sidebar now shows your workspace's plan (POC, Pro, Max, or Ultimate with unlimited requests for Henkan).
- Tools: a discreet Can act badge marks the tools where Henkan can change what your customers or your live site see (Google Tag Manager, Kameleoon, Wingify, AB Tasty, Optimizely, MoEngage, Meta Ads, Amplitude, Klaviyo, Braze, HubSpot, Salesforce). The tool panel says what it can change; Henkan always asks before changing anything.
- Plans: each organisation now has a plan chosen with Henkan. POC (free for 4 weeks, 1,000 requests), Pro (500 requests a month), Max (2,000 a month and premium connectors) or Ultimate (unlimited). Organisations without a plan yet keep their daily limit.
- Requests: the sidebar shows the requests of your plan's period (this month, or the whole POC). A calm note above the chat box warns at 80%; at the limit new questions pause until the next month while your Flows keep running. Flow runs count towards the requests.
- POC: a Validate your POC card on the new-chat screen lists the five tasks to complete (connect a first and a second tool, get a first answer, share or invite a colleague, run a Flow), with the days left; the sidebar shows the same progress. A note appears 5 days before the POC ends.
- Premium connectors (BigQuery, Adobe Analytics, Salesforce, Optimizely and your own MCP servers) show a small Max badge on plans without them, with a link to talk to Henkan. Connections you already have keep working.
- Henkan consultants: one demo workspace per demo client in Henkan Account, each on its own plan, to preview every plan with the fictional Acme data; demo workspaces on a plan keep their 150-requests-a-day limit too.
Three tag and consent tools
- Tags & consent: three new official connectors. Commanders Act (tag management, server-side, privacy and consent statistics, read-only; closed beta, you paste the address Commanders Act gives you), Tealium (server-side profiles; Tealium enables it per account) and OneTrust (its developer API reference).
Braze EU and MoEngage
- Braze: choose the US or the EU server when you connect, so EU-hosted Braze instances work too.
- MoEngage: the connector now uses MoEngage's documented address, which serves every data center.
BigQuery usage and limits
- Fixed: the focus outline around the suggestion chips on a new chat was cut off at the top and bottom.
- BigQuery: a new Usage and limits block in the tool's Advanced settings shows this month's usage, an estimated cost and the largest queries, and says who pays (Google bills your own Google Cloud project; Henkan does not charge for BigQuery data). Organisation owners set the max per query (50 GB by default), a monthly budget (500 GB) and an email alert (80 %); queries pause when the budget is reached.
- Documentation: every connector now has its own page (Google Analytics 4, Search Console, BigQuery, Tag Manager, Kameleoon, Wingify, AB Tasty, Contentsquare, Clarity, Hotjar, Henkan Vision, Qualtrics, Piano, Didomi, Slack, Notion, the official MCP tools, and HubSpot, Salesforce and Adobe Analytics): what you need, how to connect, what to ask, what Henkan can and can't do, limits and troubleshooting. Supported tools is now an overview that links to them. The BigQuery dialog now says the default max per query is 50 GB.
- Documentation: the BigQuery page now shows, screen by screen, how to create the service-account key in Google Cloud (account, roles, JSON key), what to do when key creation is blocked, and where to find your GA4 export.
22 new connectors and sharing
- Google Analytics: a Google connection whose access ended now asks you to sign in again instead of failing every question; access is renewed ahead of time so it never expires during an answer. Reports start with their totals, comparisons no longer show false ±100 % changes when Google cuts the rows, and empty results say why (no data, a filter that matched nothing, or rows hidden by privacy thresholds).
- BigQuery: connecting checks both roles a key needs and names the missing one; a wrong key file says what is wrong; long queries are cancelled after about 45 seconds instead of running on; results are trimmed to what fits and GA4 export summaries say why their figures can differ from the GA4 interface.
- New look for every email Chat sends (confirm your email, password reset, sign-in link, email change, security code, invitation, flow report): Henkan header, clear title, one button, a copy-paste link in case the button is blocked, light and dark mode.
- The account confirmation email is now titled "Confirm your Henkan Chat account", as in every Henkan tool. The internal access-request alert sent to Henkan uses the same design, without the Henkan marketing signature. The access approved and access declined emails now use the Henkan design too; a declined request offers a Talk to the Henkan team button.
- Invitation link: the button in the Henkan invitation email opens Chat on "Create account" with your address already filled in.
- Sharing: a Henkan consultant who is a member of your company's workspace and your team can now share that workspace's conversations and flows with each other, with a person or with everyone.
- Sign-in page: the hints no longer ask for a @henkanpartners.com address; client teams are told to use their work email or the address they were invited with.
- Fixed: reports saved by a flow showed each step's raw data as a long block of text at the end; it is now a collapsed "Run details" section, neatly formatted.
- Tools: a bigger logo at the top of each tool's panel, and its "Not used yet" label starts with a capital.
- Fixed: a working Google Analytics account was shown as "to reconnect" when its email was unknown, and Reconnect could do nothing when the browser blocked the sign-in window.
- Tools page (formerly Connectors): one catalog of logos, your connected tools first, then every other tool by family; select a logo to open its panel. The panel is split into clear blocks (what Henkan does, Slack, last uses) and Advanced settings holds permissions, account and disconnecting.
- Sidebar: the Users link that only Henkan admins see has moved out of Workspace into its own Admin group, right after Workspace and above your conversations, as in every Henkan tool.
- My tools: the page behind a tool's side panel stays visible (dimmed, no longer hidden), and the page no longer flashes "Connect your first tool" while your tools load.
- Fixed: a conversation could fail with an "input_schema" error when a connected tool (for example Air360) describes its options in a format the model refuses. Those tools now work normally.
- System status in the account menu now always shows "All good" (or which tool has a problem): it is checked again when you open the menu or come back to the tab, and a failed check is retried after 15 seconds instead of leaving the line blank.
- Connectors page is now **My tools**, in plain words: four numbers up top (tools connected, to reconnect, used today, last used), one row per tool saying what Henkan does with it and when it last did, and a single Reconnect button when something stops responding. Select a tool to manage it in a side panel, with its recent activity. With nothing connected yet, the page simply asks which tool you use.
- My account: the Account page is now the My account window, opened from your name at the bottom of the sidebar or the address /account. Profile (photo, display name, email), Sign-in (change your password, or a note if you sign in with Google, and Delete my account), Your company (its Henkan tools) and Language, with Sign out at the bottom.
- New sidebar menus: select the Henkan logo at the top to switch to another Henkan tool your company uses or to another organisation (the demo organisation reads "Acme" with a small demo tag). Your name at the bottom opens My account, Henkan Account, the system status ("All good" or which tool has a problem), Documentation, Language and Sign out.
- Every Henkan & Partners consultant is now a member of the Acme demo workspace as well as Henkan & Partners: it shows in the organisation menu with a demo tag, consultants still land on Henkan & Partners, and they see the conversations and flows shared with everyone at Acme. In Acme they only use its fictional connections, never their own.
- Fixed: adding Henkan as a custom connector in Claude failed at "Connecting to the server" (newer MCP protocol version); Claude now finds the Henkan sign-in.
- Fixed: connecting Kameleoon, Wingify, Contentsquare and the other tools that use an API key or login failed to save; it now works.
- New Acme demo workspace: people Henkan invites to the demo company use Chat live with fictional data in every connector (13 months of an imaginary furniture store), ready-made conversations and flows, a slim notice at the top and a fresh start every night.
- In the demo workspace, Slack and Notion posts, test changes and flow report emails are simulated (nothing is sent), connections can't be changed and the daily limit is 150 requests.
- Admins can reset the demo workspace at any time from Admin › Organisations.
- Henkan's new public status page (account.henkanpartners.ai/status) can now check that Chat is up, through a small health check address that shares no data.
- Home page: the Salesforce tile shows the plain cloud, and on phones the earlier example cards are more compact so all four stay above the monkey's head.
- Connectors: Wingify now shows its current bird logo instead of the old wordmark, and Braze has a sharp, up-to-date icon.
- Home page: the 27 connectors are now shown as tiles like the AI assistants (white logo on top, name underneath), using each vendor's current logo; Henkan Chat uses its own icon, and the three assistant tiles stay on one row on phones.
- Simpler approvals: each card says in plain words what will happen, shows today versus after and any risk, and is tagged Draft or Live. Drafts can stop asking; live changes always ask; several actions can be approved at once.
- Connectors page: a connection's tools are grouped into Read, Prepare changes and Go live, with one approval setting per group and plain tool names (tools that also read data say so); the tool-by-tool list is still one click away.
- New Air360 connector through Air360's official server. The Chat home page now shows all 27 connectors.
- Connectors page: your connections first, then a catalog grouped by category with search, filters and a badge saying how each tool connects; cards are more compact.
- Google Tag Manager audit: Google tags (which follow Consent Mode on their own) are no longer flagged for missing consent settings.
- Google Tag Manager audit now reads the site itself for consent: it checks whether the site's banner or consent platform reports the visitor's choice and whether the site loads the audited container. A consent default repeated in GTM is reported as harmless clean-up, and data loss is only flagged when nothing ever grants consent.
- Share a conversation with colleagues from your company, or everyone at your company: they can view it or take part. People outside your company can never be added.
- Conversations shared with you appear under "Shared with me" in the sidebar; each question shows who asked it, and colleagues' new messages appear without reloading.
- When a colleague sends a message in a shared conversation, Henkan answers with their own connectors and approvals, never yours. Only the person who sent a message can approve its tool calls.
- Share a flow with colleagues: they can view it and its run history, run it with their own connectors, or edit it. Scheduled runs keep running as the flow's owner.
- Flow report emails now send: the Email and PDF + email blocks deliver a Henkan email with a link to the report and the PDF. If sending isn't possible yet, the run shows a clear warning and the report stays in chat.
- New HubSpot, Salesforce and Adobe Analytics connectors through their official servers (Salesforce with your own app keys, Adobe with server-to-server credentials).
- New Hotjar connector: analyse survey responses (NPS with margin of error, ratings, choices, verbatims) by device or country.
- New Didomi connector: read your consent notices, audit them against CNIL and Google Consent Mode rules, and see vendors and compliance scans.
- Seven new connectors through the vendors' own official servers: Optimizely, MoEngage, Meta Ads, Amplitude (US or EU), Fullstory, Klaviyo and Braze. Sign in with your account; anything that changes data asks first.
- New BigQuery connector: connect a Google Cloud service account to explore datasets, run read-only SQL with a cost cap and get unsampled GA4 export numbers.
- New AB Tasty connector: connect with your API credentials to list campaigns and read results with Henkan's own significance and traffic-split checks. Playing or pausing a campaign always asks first.
- New Piano Analytics connector: connect with your API keys and site IDs to get reports, period comparisons that tell real changes from noise, and trends.
- New Google Tag Manager connector: sign in with Google to read your containers and run a container audit (duplicate tags, tags that never fire, consent, leftovers). Every change asks for your approval each time.
- Flows and other AI tools no longer run tools from a custom server unless that server marks them as read-only.
- Each flow report Henkan Chat delivers for a client organisation (a run that saves its report) is now recorded in that client's Henkan account, so Henkan can show what it delivered each month.
- Access granted to other AI tools only works through Henkan's MCP access, where you can revoke it.
- Images in answers are shown as links instead of loading automatically, so a manipulated answer cannot leak data.
- Flows no longer post twice to Slack or Notion when the first attempt timed out.
- Search Console comparisons and GA4 A/B readouts now say when results are cut off; Clarity's 3-day figures are labelled as totals.
- Rating an answer with 👍 / 👎 is now recorded.
- "Manage" in a connector's window now takes you straight to that connection's settings.
- "Disconnect" and flow deletion now ask for confirmation in a Henkan window that works in every browser.
- Home page: the button at the top, in the hero and at the bottom now reads "Talk to Henkan" instead of "Join the beta" and opens the Henkan contact form, since access is opened by Henkan for its clients. "Sign in" is unchanged.
- When something goes wrong in Chat (a page that fails to load or a server error), a short technical report is now sent to Henkan so the team can fix it quickly. Reports never include your emails, messages, prompts, recordings or interview content.
- Error reports from Chat now reliably reach Henkan: they are sent before the request ends instead of in the background, where they could be lost.
- The changelog page now uses the same dark design and navigation as the Chat home page.
Usage counter
- The "Requests today" counter in the sidebar now updates as soon as an answer finishes, without reloading the page.
- Home page: the Variant card now reads "In beta" instead of "H1 2027".
- Home page: the Research card now reads "In beta" instead of "H1 2027".
- Home page: the "Join the beta" button no longer shows "Jan 2027", and the closing note no longer promises contact in Q1 2027.
Organisations
- Organisations: you now work inside your company's organisation, set up automatically from Henkan Account the first time you sign in. Henkan consultants share the Henkan & Partners organisation.
- Connectors belong to the organisation: every member can use them, and only organisation owners can add, change or remove them.
- Connections that act as you, such as Slack, stay personal: marked Personal, only you can see and use them, even inside your organisation.
- Your conversations and flows stay private to you, and each one belongs to the organisation you were in when you started it.
- The daily request limit is now shared by the organisation (1,000 requests a day), and the sidebar shows the organisation's usage.
- If you belong to several organisations, switch between them from the menu at the top of the sidebar; your choice is remembered on this browser.
- On the MCP access page, choose which organisation Slack and other AI tools use.
- Henkan administrators can add or remove people in any organisation from the Users page.
New tab icon
- New chat: until you are set up, a short "Get your first answer" checklist walks you through connecting Google Analytics 4 and asking your first question, with a one-click Connect and an example question. You can hide it, and it stays hidden on all your devices.
- Home page: the connectors section now shows all ten connectors, adding Wingify, Microsoft Clarity and Henkan Vision, in two rows of five.
- Home page on phones: the Chat monkey now fills the whole screen on its own, in a vertical clip from its solo film that plays smoothly on iPhone, and the four example cards build up at the top like a conversation as you scroll, the newest one highlighted.
- New home page for visitors who are not signed in, in the Henkan Agent Platform style: the Chat monkey comes to life as you scroll, then the features, connectors and how Chat works with your consultant.
- Home page: each agent card shows its own monkey pose (eyes, mouth, ears covered), and the closing note sits on two lines.
- Home page: the AI assistants you can use the agent from are shown as equal tiles (mark and name), with an open slot for your own agents.
- New browser tab icon: every Henkan tool now shares the same icon family, with its own symbol and colour, so you can tell your tabs apart at a glance.
Flow roles in your language
- Henkan agent roles in flows (conversion analyst, A/B test expert…) now show in the interface language, including in flows saved before this change.
- The flow report style options are translated, and the test post-mortem template now writes an English learnings report by default.
- Signed-in layout aligned across Henkan tools: usage, Documentation and version at the bottom of the sidebar, a standard account menu and a one-line footer.
- Delete my account has moved from the user menu to the Account page.
Changelog started
- Version number and this changelog added.
- Code now synced to GitHub and editable outside Lovable.
- New accounts now wait for an administrator's approval before getting access.
- Sign-in screens and account emails restyled in the Henkan look.
- Access is now managed in Henkan Account: requests are reviewed there by the Henkan team, and the waiting screen has a Check again button.
- Chat is now reserved for Henkan clients: people without access see one screen with a Talk to the Henkan team button instead of a pending request.
- Henkan Account now sees sign-ins (time, approximate location, browser and device) and which Chat features clients use, to support client accounts; the Privacy Policy explains this.
- Public documentation at /docs: guides for every screen with real screenshots (sample data), linked from the user menu and the site footer.
- Flows: condition exits now read Yes / No in the English interface.
- Accounts awaiting approval can no longer create connectors, flows or Slack links.
- Linking Slack now shows which Slack account you are linking and asks you to confirm.
- Connector sign-ins must now be finished in the same browser that started them.
- Flows using "When…" triggers or Slack, Notion and PDF outputs can now be saved.
- Flow agents that use up their tool budget now write their report instead of failing.
- Approving an action twice no longer runs it twice.